We are really sorry to hear that but please don't worry because we will get it sorted out for you. If your order is incorrect, to help us resolve the matter for you, please take several photos clearly showing the issue(s) and send to us so we can investigate. If there is a sizing issue, please include a metal tape measure in the images to clearly show the issue(s).
To help us resolve the issue, could you please provide the following?
- A photo with a tape measure showing the full length or width of the blind (or product).
- A clear close-up photo of the tape measure against the blind, highlighting the sizing issue.
- A photo of the production label showing all order specifications.
One of our team members will be in contact to discuss this with you. If you have any other queries, feel free to get in touch with our internal team via; LiveChat through our website